Everton have announced changes to their ticket allocation system for the 2012/13 season.
The loyalty points system has been replaced with one based on purchase history from the current, and if required, previous season.
Everton introduced the loyalty points system in 2009/10 as a means of ensuring that tickets for sought-after games went to supporters who had attended matches regularly that season.
The idea behind the scheme was that tickets would be allocated based on points, rather than number of games attended. The number of points a customer earned was dependant on their purchase, with season ticket transactions generating the most.
However, a new system has now been devised an alternate means of allocating tickets after monitoring fan feedback.
The club allocated tickets for last season's FA Cup semi-final at Wembley, as well as key away fixtures, based on purchase history as a means of trialling the new system. Supporters are said to have responded positively to the changes, which the club claims makes for a "much better, fairer and appropriate process".
A Club spokesman said: 'Ahead of making this change, we consulted with a number of supporters and it became apparent that the preferred way of accessing tickets for high demand fixtures was through their own purchase history. It is a view the Club wholeheartedly agrees with as we continue to ensure tickets are distributed in the fairest way possible.'
'Supporters are now encouraged to submit individual details when purchasing match tickets. This will generate a unique customer reference number which should then be used against all future purchases ensuring regular purchasers benefit when high demand, high profile fixtures are on sale.'
What do points make?
Every system will have its flaws, hopefully those who were unhappy with the last system will now have a smile on.